Frequently Asked Questions
Sensory Pathways
Super Stickers®
Our Super Stickers® are of the highest quality when it comes to durability and safety. Some key features include:
• Walls: Super Stickers® will stick to most walls that are clean and damage free, including painted gypsum board and concrete block. Keep in mind that the stickers, when removed, may remove the paint underneath depending on how long the stickers have been in place, the quality and number of layers of the paint. Testing with a sample is recommended before actual application.
• Carpet: Although not approved for this application, we have seen some success depending on the carpet. Low-pile, loop carpets seem to work well; however, there is the possibility that they could leave some adhesive residue on the carpet when removed, like any adhesive material.
We are happy to send you a free sample to test on the surface you intend to install them on. Testing with a sample is recommended before actual application; however, we cannot be responsible for any damage that occurs during the testing process.
Secondly, many of our designs are original artwork that are identified as protected by copyright and/or trademark. Copying all, part, or creating a derivative work of any of our protected designs would be an infringement of these protections and we do legally pursue all infringements to the fullest extent.
If the Super Stickers® have been waxed over with several layers of wax, then buffing, sanding, or stripping is possible. Do not buff, sand, or strip Super Stickers® that have not been waxed. Based on customer trial and feedback, our Super Stickers® can be stripped of floor wax, lightly sanded to remove floor wax, buffed and rewaxed while still maintaining their adhesive quality. However, we are still gathering data and research, and due to various stripping detergents, equipment, results can vary. It is recommended to test a small area prior to buffing or stripping the entire area.
Reusable Stencils
Roll-Out Activities®
Ordering
Fit and Fun Playscapes LLC, 3182 Route 9, Suite 111, Cold Spring, NY 10516. Once payment is received, the order will be processed.
Shipping and Returns
Super Stickers® and Roll-Out Activities® ship with 2-3 business days. Expedited shipping may be available for an additional charge. Please request prior to placing your order, by calling (800) 681-0684 or emailing us at info@fitandfunllc.com
Reusable Stencils can take between 10-15 business days in production. We may be able to accommodate requests for expedited production, for an additional charge. Please request prior to placing your order, by calling (800) 681-0684 or emailing us at info@fitandfunllc.comPlease plan installation for at least 1 week after the estimated delivery date in case of any errors or delays.
If you feel as though products were damaged in shipping, or are missing, please contact Fit and Fun Playscapes within 5 days of receiving of your order. Please send photos of the box and all contents to info@fitandfunllc.com. We will review, and if determined to be damaged during delivery or products are missing, we will send you a replacement.
Custom Orders
We work with schools, hospitals, museums and municipal agencies to customize and complement our existing line to suit your needs or design something completely new. To get started, contact us at 800-681-0684 or custom@fitandfunllc.com.